Please note that from 4.00pm Wednesday 29th June – 9.00am Friday 1st July, we will have a very limited service available.
During this time, our clinical systems will be updated as part of the merger with Brighton Health and Wellbeing. We will endeavour to help our patients as much as we can but will have no access to our patients’ medical history.
This is a very temporary pause to our normal service and apologise ion advance for any inconvenience this may cause.
Our phone lines and email contact will still be available however, as we will not have access to our clinical systems, we will not be able to provide you with any information on test results, prescriptions or medical history.
If you need to order your medications during this time, we encourage you to do so before 29th June to avoid delays in medication getting to you. You can do this via the Prescription On demand service 0808 164 7678
Please note our Portslade County Clinic site is closed between 1pm and 2pm each day to help relieve some of the pressures on our Reception team. Our phone lines remain open during this time if you need to speak to one of our receptionists.
Burwash Road site
Our Burwash site is currently closed during the pandemic. We are working on a solution to this problem and we are aware that this is inconvenient for many of our patients.
We are sorry for this closure and thank you for bearing with us whilst we find a solution.
County Clinic site
|Monday||08:30 - 12.30||14:00 - 18:00|
|Tuesday||08:30 - 12.30|
14:00 - 18:00
|Wednesday||08:30 - 12.30||14:00 - 18:00|
|Thursday||08:30 - 12:30||14:00 - 18:00|
|Friday||08:30 - 12:30||14:00 - 18:00|
Our phone lines are open 9.00 - 13.00 and 14.00 -18.00 all incoming phone lines are closed between 13.00-14.00.
If you are unable to attend appointments during a normal working day, we also offer an extended hours service. * Please note the Extended Hours appointments offered on Tuesday evenings are available for people who work. These include doctor and nurse appointments.
When We Are Closed
If you require urgent medical assistance between 18:30 and 08:00, or anytime during weekends and bank holidays, that cannot wait until the surgery re-opens call 111. Calls to NHS 111 are free from landlines and mobile phones.
If you need to speak to a clinician urgently between 08:00 and 08:30 or 18:00-18:30 from Monday to Friday, please call 01273 560 277.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor, and only do so if you genuinely cannot wait until the surgery re-opens.
For more information on local services that are available to you while the surgery is closed please click here.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Our latest Care Quality Commission (CQC) rating, from 3 May 2018, was "Good".You can read our latest report from the Care Quality Commission here.