You can now book appointments and order repeat prescriptions online via SystmOnline.
We have recently moved our our web based module from EMIS to SystmOne (known as SystmOnline). You can still book and cancel appointments online with the new system.
Read the instructions below first, then click here to access the system once you have obtained a PIN number to use it.
*Please be aware that both Telephone and Face to face consultations are available to book online*
There is a short guide to registering and using SystmOnline below. A more in-depth user guide can be found at https://systmonline.tpp-uk.com/help.html
Registering for SystmOnline
The registration is simple, come in to the practice to obtain a form to fill out, and then for security we will need you to bring this back into the Practice with some proof of ID before we give you a username and first password. Acceptable ID is a photo driving licence or a passport.
Parents will be able to have a username and password for their children. Similarly, carers of people with disabilities will be able to take a username and password for them.
Logging in to SystmOnline
Using your previous EMIS access details, or, for new users, once a member of staff has given you a user name and a random password, wait an hour before trying to log in to the SystmOnline web module.
Enter your user name and password and click 'Login'. You will then see the SystmOnline Home Page, which shows your details and Portslade County Clinic's contact details at the top.
You can navigate to all the online services from here, and can return to the Home Page by clicking 'Home' in the blue menu bar, or by clicking the 'Back' button on any page.
Logging out of SystmOnline
To log out:
- Click the Logout link on the Home Page or the Logout button on the main menu bar.
- Close your Internet browser.
Note: The SystmOnline website will automatically log you out after a period of inactivity. Type in your user name and password to log back in.
Patient and Practice Benefit
Online access to appointment booking and repeat prescription ordering not only saves both time and money for the practice, but also allows reception staff to focus on other key areas and provide a better service to patients. The service has benefits for patients without internet access too - online booking system means that less people will be ringing the surgery, so it makes the practice more accessible over the phone.
The service has proved particularly popular with busy commuters, the elderly and people with disabilities. Families with young children are welcoming the service, as children often become ill at night, and parents can put their minds at rest by booking an appointment straightaway. Then if the child feels better in the morning, the appointment can be cancelled just as easily.