Welcome

We would like to welcome our new patients from Hangleton Manor Surgery. In order to provide additional GP phone appointments for our patients, we work in partnership with Care UK, an organisation experienced in providing high quality NHS healthcare. More information.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Benfield Valley Healthcare Hub

Rating - Good

9th March 2017

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Research at Benfield Valley Healthcare Hub

Benfield Valley Healthcare Hub hosts an array of research activities. This means that you may be asked to participate in research studies. You do not have to take part and if you decline your normal care will not be affected.

Emily Manthorpe is the research lead. Please contact her if you have any queries.

1. emily.manthorpe@nhs.net 

Patient participation and how to take part in research

There are different ways that patients can become involved in studies the practice is participating in:

A doctor or nurse may talk to you about the study and ask whether you would consider taking part

You will be sent information through the post if we feel that you might be a suitable participant

Patients who express an interest in finding out more about a study will be asked for their permission to share their name and contact details with the study team. Some studies require direct contact between participants and the team; others involve contact through Joe the research lead or with a Primary Research Network nurse. 

Participation in research is entirely voluntary and you have the rights to say ‘No’. Nobody will put pressure on you to take part in research if you do not wish to. You do not have to give us a reason if you decide not to take part in a research study. 

You will always receive clear information about what taking part in a research study would involve. The practice will usually provide you with a patient information sheet; then, if you agree to take part, the study team will explain the study to you in more detail and you will have the opportunity to ask questions about it.

Nobody from outside this practice will be given your contact details or have access to your medical records without your prior consent. If you do agree to take part in a study, you will be asked to sign a consent form – this will clearly state which parts of your notes (if any) may be looked at for the purposes of the research.

You will not be asked to take part in a large number of studies. Most researchers are very specific about the criteria that people need to meet in order to enter their study. Usually this means that only a relatively small number of patients at the practice will be suitable for any one study.

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Feedback

We welcome your feedback at the surgery. Whether its positive or negative it will help us improve our service. Please see the 'Have your say' section of the website for contact details or alternatively complete the Friends & Family Test here

You can also feedback via our practice survey by clicking here

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Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

The surgery has a toilet for the disabled and an Induction Loop for the hard of hearing. If you require help with attending the surgery, please speak to a receptionist or the practice manager.